Lets have a conversation about your Service Level Agreement.
- Remote & Onsite Assessment
A service-level agreement (SLA) sets the expectations between the service provider EGT and you our customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored and approved. Our team of experienced professionals will walk you through this process from the onboarding to the support process to get you started.
To cancel appointment please contact us in 24hrs or less in advance.
Offices on 7th and 8th Floor 15 MetroTech Center, Brooklyn, NY, USA