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Service Level Agreement (SLA)

Lets have a conversation about your Service Level Agreement.

  • Remote & Onsite Assessment

Service Description

A service-level agreement (SLA) sets the expectations between the service provider EGT and you our customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored and approved. Our team of experienced professionals will walk you through this process from the onboarding to the support process to get you started.

Cancellation Policy

To cancel appointment please contact us in 24hrs or less in advance.

Contact Details


147 Prince Street, Brooklyn, NY, USA

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